What is comprehensive
home care services?

Home Care Packages help you continue to live in your own home for as long as possible, giving you access to care services for tasks that you can no longer manage individually. Home Care Packages are consumer-directed, hence giving you the flexibility to choose the care and assistance services that is provided to you.

Home Care Packages are assigned following a comprehensive in-home assessment organised by My Aged Care. Home Care Packages are then assigned based on your care needs and covers the following levels.

  • Level 1 – Basic Care Needs 
  • Level 2 – Low Care Needs 
  • Level 3 – Intermediate Care Needs 
  • Level 4 – High Care Needs
Am I Eligible?
Application Steps

The level of care

Level 1 Basic Care Needs

It is the most basic level for care available. We will offer you a little extra support whilst you can still live independently, including assistance with domestic cleaning, gardening and other house tasks. The Australian government funds up to the value of $9026.45 per year

Level 2 Low-level care needs

More personal services are provided tailored to individuals’ needs on top of level 1 support. We will provide help with shopping, transport, personal care and social support to support your personal health and wellbeing. (We also provide additional nursing care needs if customers require. )The Australian government funds up to the value of $15,750 per year.

Level 3 Intermediate care needs

We provide you more extra support whilst allowing you to live comfortably in your own home. Our teams will tailor our services to fulfill your every need. Besides daily tasks of preparing meals, domestic cleaning, transport etc, you can also access support from our professional medical staff for additional nursing needs.  The Australian government funds up to the value of $34,350 per year.

Level 4 High-Level care needs

It is the highest level of support care available and include support with domestic and medical support. We will wholeheartedly customise our medical services to support your high level and complex nursing needs all in the comfort of your own home. We provide help with household tasks, social support, transportation as well as more personal services. The Australian government funds up to the value of $52,000 per year.

Once a package has been assigned to you, you will need to choose an Approved Service Provider (TSC is one of these Approved Service Providers) to manage and work together with you to identify your care needs and decide how best to spend your package funding. Your chosen Approved Service Provider will then coordinate and manage your services for you on your behalf.